KATHERINE JONES

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    Hello!

    I work at the intersection of government services,
    healthcare, and human-centered design to
    create new opportunities for the public to engage 
    in design for a better democracy.

    DESIGN & 

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    Using a Smartphone

    Generative research to understand the benefits journey across various user segments.

    INVESTIGATING SOCIAL SERVICE BENEFICIARY USER EXPERIENCE
    Meeting Between Colleagues

    Investigating the case worker
    user experience to identify design recommendations for digital transformation.

    HUMAN-CENTERED DESIGN X BUSINESS PROCESS REENGINEERING

    DESIGN &
    GOVERNMENT 

    Cultivating community coalitions by visualizing text message 

    based youth survey data.

    DESIGNING YOUTH INFORMED POLICY
    IN WASHTENAW COUNTY

    Investigating trust and policy implications with the use of predictive modeling in healthcare.

    TRUST & POLICY IMPLICATIONS
    IN PREDICTIVE MODELING

    DESIGN &
    HEALTHCARE
     

    Investigating appropriate testing
    in acute care settings
    .

    CLINICAL PROVIDER TESTING BEHAVIOR 
    AT MICHIGAN MEDICINE

    Investigating the health concerns
    of today’s aging population.

    HACKING HEALTH
    DESIGN WORKSHOP

    Investigating patient education 
    in opioid use and abuse.

    PATIENT EDUCATION IN OPIOID USE AND PAIN MANAGEMENT

    Investigating the patient
    experience for those placed in emergency room hallway beds.

    DESIGNING THE HALLWAY BED
    PATIENT EXPERIENCE
    © 2022 by KATHERINE M. JONES.